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Q. A couple of things to
look out for when you are
purchasing a kiosk: Make sure the
cabinetry is made from metal,
preferably 16 Gauge Steel for
durability, don't be fooled by
cheap particle board
imitations.
A. Our kiosk stand is made of
powder coated steel. We use minimum 16
gauge or heavier when needed, basically
you could not bend or dent it unless
you ran over it with a
truck.
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Q. View their client
list to make sure they have a
diversified knowledge of kiosk
technology.
A. We are currently
finalizing a project for Tidal
Multimedia for a major client of
theirs - a shipping museum. Our
other installations have been
running up to 2 years now with
minimal disruptions. The
disruptions were always due to
components that promised more
than they could deliver. So we
have stopped using certain brands
regardless of their good
reputation in the market place.
The brands we now use are by far
more reliable. Any disruptions
are always promptly dealt with.
As far as diversified knowledge
goes we specialize in educational
and entertainment product shows.
Our Kiosks are geared for these
purposes only - for example, we
don't build bank machines or
product dispenser type
kiosks.
To name a few great
locations that we currently have
installations with:
East Side Mario's and
Boston Pizza
restaurants.
Curves for women and
Modern Granite and
Marble.
We also have done
several other restaurants and
automotive registries
too.
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Q. Make sure the
enclosure you are working with is
ADA Compliant, UL Listed, and FCC
Approved for electronics and
integration.
A.
Most of the kiosk companies out in the
marketplace assemble components and
electronics, assemble the cables, and
attach them to a chassis that is
completely enclosed. Due to the custom
assembly of the components, and cables,
they require these approvals to ensure
safety in their construction against
things such as shorting out electronics
causing shock or fire hazards. Our
stand is not like that. We do not
assemble any of the electronics or
cables. We use a desktop LCD screen,
and using approved mounting brackets,
attach it to the top of an LCD stand.
We take a small version of a desktop
tower and place it in a shelf in the
base of the stand and use approved
cables to run from the PC to the LCD
screen. We do not modify or assemble
any of the electronic components, and
all electronic components and cables
are fully approved as much as your desk
top PC, screen and cables are fully
approved. Since we do not assemble or
modify any electronics, and we do not
attach them to the chassis the stand
itself does not require these
approvals. We merely place the
components on a stand and on a shelf
the same as my computer components are
on my desk and on shelves. Our answer
to kiosks is simple, yet stylish,
reliable, yet affordable.
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Q. There are many kiosk
companies popping up overnight
and shutting down overnight. Make
sure your company has been in
business for at least 3 years.
(the kiosk industry is recently
expanding
exponentially)
A. I assume the reason
for this question is to ensure
that you are going to get
reliability and warranty coverage
after the sale? Our electronic
components are built and
warranted by companies such as
Samsung and Asus computers. They
have been around for a lot longer
then 3 years and I don’t think
they are going anywhere too soon.
Our stand is merely a cosmetic
piece of metal, we can warranty
it for 2 years against
manufacturers defects.
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Q. Make sure that the
kiosk company you are deciding to
go with has met their deadlines
in the past. We are very aware of
specific companies that are in
law suits because they promised a
4-6 week lead time and came back
with a 3-5 month lead
time.
A. Yes we are all aware
of the horrors in the industry.
When we can sit down with a
definite number we can write up a
contract for definite delivery
dates. We are also aware of the
horrors in costs of kiosks by the
big guys who can build hundreds
in a month and have a hundred
sitting in a huge warehouse out
there. They are more than willing
to charge $6000-$10000USD for a
bottom of the line kiosk. We are
not a huge company with a huge
ware house full of stands, but we
can work with you to get the
quality and quantity that you
desire within a reasonable amount
of time and for a reasonable
amount of cost.
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Q. Make sure your kiosk
is powder coated for durability.
Powder coating is a process in
which the bare metal of the kiosk
is washed and negatively charged,
then the colored powder is
electronically bonded to the
metal. This creates a very strong
shell for the kiosk that is very
similar to that of which you will
find on a washing machine or
dryer.
A. All our stands are
powder coated. Yes it is a very
good process and I highly
recommend it.
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